Beginning August 1st 2024

Progress Weight Management Cancellation Policy

Progress Weight Management is committed to providing exceptional service in a timely manner. Unfortunately, when a patient cancels without giving enough notice it prevents other patients from being served and impacts our small business. Because of this, we have implemented the following cancellation policy. All patients will be asked to sign the policy and put a card on file.

Canceling or Rescheduling:

Patients may cancel or reschedule without penalty by notifying us at least 24 hours before their scheduled appointment.

Phone: Call the front desk at 701-532-2458 and leave a message.

Email: info@progress.com

Onpatient Portal: Log into your account in a web browser to cancel or reschedule.

Late cancellations and rescheduling: Cancellations are considered late when the patient does not cancel or reschedule at least 24 hours prior to the scheduled appointment. Late cancellations result in customer being charged a fee of $25

Missed appointment: If a patient misses their scheduled appointment without canceling or scheduling they will be charged a fee of $50

Provider initiated cancellation: If we must cancel a patient’s scheduled appointment, we will notify you as soon as possible and work with you to reschedule.

Fee waiver: We know things happen! Which is why we reserve the right at our discretion to waive any fee or penalty assessed here under for any reason we deem sufficient and reasonable if attempts are made to inform us of your late cancellation.